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🫵🏻
Knowledge Governance team
Jayden Nuredini
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🫵🏻
Study@RMIT Knowledge Team
Alyssa Lowe
Brendan Wan
Connor Billerwell
Finn Thomas
Jesse Teal
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🔗
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🗄️
- Knowledge Queues
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Shared Knowledge Rollout
Knowledge Edit Process
- [ ] Run trial with 1-2 teams
- [ ] Identify ‘Knowledge Owners’ from team/s
- [ ] Organise Knowledge access from Salesforce Admins
- [ ] Run training session
- [ ] Provide Knowledge Resources
- [ ] Create timeline/update schedule for article publishers/updates (SF notifications gets lost easy, if there was a spreadsheet that kept track, it would be easier)
Update Tracker