Hi team! Just a reminder in case you’re not aware - we can submit requests to update webpages for RMIT University! I’d recommend bookmarking the below link.

You can submit a content update request with the link below, you will need to login to your RMIT staff account and fill in brief info about the issue/update:

Service Portal - ServiceNow Portal

Please note, we only have the authority to request changes for general program page information such as typos, something obvious that is missing like VTAC code, etc. Contact the below teams if you notice anything needing to be changed, under their remit.

Common things we can request:

• Typo(s) on program page
• Broken link from Program Page (ie. Pathways or Program Plan links)
• Banner on program page not listing correct information (ie. intakes, learning mode, study load (part-time availability) )
• If you see something on the page referring to old information (ie. the 2022 Requirements, the 2023 updates, the 2022 important dates on the ‘apply’ page)

Instructions:

• Sign in to Service Now 'Program webpage update’ using the above link
• Keep request type as ‘Marketing’ for program page error fixes
• Fill in the relevant information:
  • Program Code
  • Description of the issue
  • Title (One sentence to summarise the issue you are flagging)
  • Website URL
  • Attachments - OPTIONAL - You can include screenshots of the issue
• Submit the request
• From here, the lovely Service Now Marketing team will action your request and get back to you! Usually they send a quick email to thank you for noticing the error, and advise that it’s been updated

Even if it seems small, like one word is misspelt, it’s worth submitting a request! If you noticed it, then the public notices too - we can help contribute to the continuous improvement of RMIT by flagging everything we notice. It’s never annoying, it’s incredibly appreciated! 😊